FAQ

SHIPPING

What is the cost of shipping?

Shipping is calculated at checkout. If the shipping doesn´t calculates itself at checkout, please email us at hello@rendezvousstores.no for a quote 

When will my order arrive?

If your order is with one of our private shippers, they will contact you 24-hours prior to arrival. An estimated lead time is provided at purchase, but we will not provide daily updates on their status as we do not control their schedule.

PICKUPS

Can I pick up my order instead of having it shipped?

Yes, select pick up at checkout.

DISCOUNTS

Are your vintage items negotiable?

All our prices are firm.

RETURN / CANCELLATIONS

Can I cancel my order?

All vintage sales are final. If your purchase is not vintage, then cancelations are eligible until an order has been dispatched for shipping. If your order has been dispatched for shipping, it cannot be cancelled.

Can I return my order once it arrived?

You have 30 days to return your order from the arrival date. You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

STOCKS / QUANTITIES

Is this item available?

If a product says “sold out”, it is no longer available. All quantities can be found on our website by “adding to cart”. If you can add X quantities to your cart, then these stock numbers are accurate.